1stwebdesigner’s Life #5 – Sales Increase and Crap Site

Posted in Tips, Web Comics, Web Design2 years ago • Written by 16 Comments

Hello everyone :) Here we are again with a few more funny things to share.

First of all, I want to say that we’ll be improving this section and our funny content a lot, and the good part is that we won’t be limited to comic strips anymore (tip: how often are you pinning stuff?). Needless to say that after a whole week of working hard you deserve those funny moments.

Today our strips will talk about crazy clients ideas and a misunderstanding over wireframes.

I’m pretty sure you have been requested to do a crazy .gif or a malicious script. So how to deal with it?

And you remember that client who thought that those wireframes were the whole website, even after you explained that a wireframe is a concept validation tool?

Well, let’s laugh at this then!

Sales Increase

Crap Site

So, what would you do?

Annoying scripts… Are they forbidden?

Ok, in that case of the strip, it’s totally forbidden. But actually I can see good uses for scripts that at first look like a desperate attempt to get back to the web  of the 90′s.

First you have to tell the client where you are allowed to use intrusive scripts, and truth be told, by default you aren’t.

And the big question is: when are they allowed?

It’s easy, dear Padawan. Only use them when intrusive scripts give user valuable information, or help them to use your stuff.

Let’s try a few examples:

  • Replace scrollbar with your own good-looking arrow styles (thanks GMail!) – It’s ok when you have galleries, for instance. It’s not ok just to give your website a stylish look (because once wasn’t enough, THANKS Gmail!)
  • Messages when user try to close window – It’s not ok just to give user a last chance to come back. Nobody but you likes this (but only on your own site, huh?). But it’s useful when you have unsaved data, like what WordPress does when you’re editing a post and accidentally hit close.
  • Window resizing – It’s only allowed when your app needs its own defined space, and you should open a new window. Otherwise it’s pretty annoying when my 50 tab window gets resized.
  • Window shaking – No excuses. Please, don’t do that.

Can you think of other annoying scripts that could be useful in some cases? Share with us :)

Wireframes are ugly

Sorry to say, but they are. And it’s not your fault, their purpose is just to quickly provide a proof of concept and save you time and resources by changing things before everything is done.

But clients don’t really get that, huh?

Well, my tip is, don’t ever try to make them look pretty. Actually, it’s better if you can do it with just paper, then the client won’t get confused thinking that it’s “the website”.

With your sketch in hand that actually looks like a sketch , it’ll be way easier to get clients attention to what is important at this point, look at where things should be, what is missing, if the work flow is good.

Do you have your own way to deal with this? How about sharing your secrets with us?

Big changes ahead!

As I said before, we’ll be reformulating our funny department, so stay tuned because we’ll make improvements soon :)

Oh, and if you have any comic ideas to share, or any other cool stuff you have in mind, just use the pretty field below!

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I'm a web designer and entrepreneur from Itajubá (MG), Brasil. I love writing about obscure topics and doing some cool stuff. And also I do some FREE stuff, check it out: http://www.roch.com.br/

16 Comments Best Comments First
  • Tushar

    Thursday, March 1st, 2012 12:47

    1

    This is nice!

    Especially I agree to the point mentioned – make wireframes on paper instead of finishing them too much! makes total sense & i personally always felt the same way!

    Most of the times – the clients do not understand anything & its better not to widespread too many cards in front of such people.

    Cheers :)

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:57

      14

      Hi Tushar,

      Thanks!

      That’s really what works best for me, and if I see that after all client won’t get it anyway I just drop wireframes and go back to normal questions (like “should we put a slideshow at homepage?”)

      []‘s

      0
  • Imran

    Saturday, March 3rd, 2012 10:59

    6

    That was funny…

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:43

      9

      Thanks sim!

      That’s why where here :)

      []‘s

      0
  • Vincent

    Monday, March 5th, 2012 08:59

    7

    How about a comic strip about that friend who always talks about “our business” because you asked (and paid) him to help out while he’s looking for a new job. You know, the one who eventually starts telling everyone that he started your company and that it’s really his.

    Now that would be a comic I’d love to show to this guy

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:43

      8

      Hi Vicent,

      Thanks for sharing your idea with us!

      Actually 200% of the startups employees think that they have build the whole company, isn’t it? :)

      []‘s

      0
  • Roberth

    Friday, March 2nd, 2012 11:15

    5

    sometimes it becomes very difficult when the client asks for something you know will not work and once started the project, if not achieved the desired performance, then blame the programmer or designer of the faults.

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:45

      10

      Hi Roberth,

      That’s why you should have non-refoundable deposits when you start a new project :) If client comes with crazy ideas, ask for extra or just dump it.

      []‘s

      0
  • Kiki

    Friday, March 2nd, 2012 08:10

    4

    I’ve had my share of clients that just don’t get wireframes. At one project, we initially sat down to talk through the desired contents and functionalities of the site, and I sketched out a sitemap, kust the pure tree of information. The client takes a look and says: «That looks nice, maybe if you can add a bit more colour to it … but yes, that’s great. Can you make a scan of this and send it to me? I’ll import it into MS Word and convert it to HTML then. Can you recommend any hosting services in the area?»

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:47

      11

      Hi Kiki,

      haha, I wish I knew this before to include it in the article!

      Crazy client!

      []‘s

      0
  • rod rodriguez

    Thursday, March 1st, 2012 13:18

    2

    I once had the pleasure of working for an events marketing company and the “Sales Increase” strip is what made me decide it was not my cup of tea…

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:52

      13

      Hi rod,

      I’ve been there too, I know what you’re talking about ;)

      []‘s

      0
  • John

    Thursday, March 1st, 2012 17:01

    3

    Hi,
    Funny and useful thoughts at the same time, thank you. You can find many web designers/developers that share their work.

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:49

      12

      Hi John,

      Thanks! I’ll take a lot at it!

      []‘s

      0
  • Noir

    Wednesday, March 14th, 2012 22:54

    15

    I think the thing I hate the most is when a client comes saying “I want a very creative and original website, and I want to manage it, to add posts every day, to have a gallery where I can upload pictures, to add a big Facebook box in the index, to have a slider of my products that I can modify, etc…” And when you make an idea of the website in photoshop based on a WordPress pattern, the client arrives saying “WHAT THE HELL IS THIS! I TOLD YOU I WANTED SOMETHING CREATIVE! AND I DON’T WANT THAT MUCH INFORMATION!!” come on, I still don’t know what to do when they want to have entire manage of everything and they also want it to look very simple, atractive and original >_<

    0
  • Max Bailey

    Thursday, April 5th, 2012 13:47

    16

    Great Article :)
    Clients get on my nerves, even after you explain to them that it’s a wireframe, or some type of very general mockup, they think it’s the final product o.O I believe clients don’t know what’s best for their website, that’s why they are coming to professionals to do it for them, yet they make the most ridiculous suggestions xD

    If you haven’t, I suggest reading this :)
    http://theoatmeal.com/comics/design_hell

    -Max

    0
  • Max Bailey

    Thursday, April 5th, 2012 13:47

    16

    Great Article :)
    Clients get on my nerves, even after you explain to them that it’s a wireframe, or some type of very general mockup, they think it’s the final product o.O I believe clients don’t know what’s best for their website, that’s why they are coming to professionals to do it for them, yet they make the most ridiculous suggestions xD

    If you haven’t, I suggest reading this :)
    http://theoatmeal.com/comics/design_hell

    -Max

    0
  • Noir

    Wednesday, March 14th, 2012 22:54

    15

    I think the thing I hate the most is when a client comes saying “I want a very creative and original website, and I want to manage it, to add posts every day, to have a gallery where I can upload pictures, to add a big Facebook box in the index, to have a slider of my products that I can modify, etc…” And when you make an idea of the website in photoshop based on a WordPress pattern, the client arrives saying “WHAT THE HELL IS THIS! I TOLD YOU I WANTED SOMETHING CREATIVE! AND I DON’T WANT THAT MUCH INFORMATION!!” come on, I still don’t know what to do when they want to have entire manage of everything and they also want it to look very simple, atractive and original >_<

    0
  • Vincent

    Monday, March 5th, 2012 08:59

    7

    How about a comic strip about that friend who always talks about “our business” because you asked (and paid) him to help out while he’s looking for a new job. You know, the one who eventually starts telling everyone that he started your company and that it’s really his.

    Now that would be a comic I’d love to show to this guy

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:43

      8

      Hi Vicent,

      Thanks for sharing your idea with us!

      Actually 200% of the startups employees think that they have build the whole company, isn’t it? :)

      []‘s

      0
  • Imran

    Saturday, March 3rd, 2012 10:59

    6

    That was funny…

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:43

      9

      Thanks sim!

      That’s why where here :)

      []‘s

      0
  • Roberth

    Friday, March 2nd, 2012 11:15

    5

    sometimes it becomes very difficult when the client asks for something you know will not work and once started the project, if not achieved the desired performance, then blame the programmer or designer of the faults.

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:45

      10

      Hi Roberth,

      That’s why you should have non-refoundable deposits when you start a new project :) If client comes with crazy ideas, ask for extra or just dump it.

      []‘s

      0
  • Kiki

    Friday, March 2nd, 2012 08:10

    4

    I’ve had my share of clients that just don’t get wireframes. At one project, we initially sat down to talk through the desired contents and functionalities of the site, and I sketched out a sitemap, kust the pure tree of information. The client takes a look and says: «That looks nice, maybe if you can add a bit more colour to it … but yes, that’s great. Can you make a scan of this and send it to me? I’ll import it into MS Word and convert it to HTML then. Can you recommend any hosting services in the area?»

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:47

      11

      Hi Kiki,

      haha, I wish I knew this before to include it in the article!

      Crazy client!

      []‘s

      0
  • John

    Thursday, March 1st, 2012 17:01

    3

    Hi,
    Funny and useful thoughts at the same time, thank you. You can find many web designers/developers that share their work.

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:49

      12

      Hi John,

      Thanks! I’ll take a lot at it!

      []‘s

      0
  • rod rodriguez

    Thursday, March 1st, 2012 13:18

    2

    I once had the pleasure of working for an events marketing company and the “Sales Increase” strip is what made me decide it was not my cup of tea…

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:52

      13

      Hi rod,

      I’ve been there too, I know what you’re talking about ;)

      []‘s

      0
  • Tushar

    Thursday, March 1st, 2012 12:47

    1

    This is nice!

    Especially I agree to the point mentioned – make wireframes on paper instead of finishing them too much! makes total sense & i personally always felt the same way!

    Most of the times – the clients do not understand anything & its better not to widespread too many cards in front of such people.

    Cheers :)

    0
    • Rochester Oliveira

      Monday, March 5th, 2012 17:57

      14

      Hi Tushar,

      Thanks!

      That’s really what works best for me, and if I see that after all client won’t get it anyway I just drop wireframes and go back to normal questions (like “should we put a slideshow at homepage?”)

      []‘s

      0

Comments are closed.

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